Privacy Policy

SHAHERBANO ALAM takes the privacy of its customers very seriously and will take all measures to protect your personal information.
Whether you register with us or use the site anonymously, the information we collect centers around your name, address, contact number(s), email ID, payment preferences, credit/debit card numbers, bank account details, etc. This information will only be used, at the minimum, for the following purposes:

 

- To fill, process and ship your orders
- Contacting you for customer service and support
- Informing you of promotional offers
- Your browsing experience of the SHAHERBANO ALAM website

 

No information will be revealed to any third-party entities for any purposes and your information will solely be used by SHAHERBANO ALAM.

Please note that we do use cookies to keep track of the frequency of your visits to our website, the contents of your shopping cart, purchase history and to deliver specific content designed to give you a uniquely personalized shopping experience. Most browsers generally accept cookies automatically, and you may change this setting if you wish to. You will still be able to access most of our website’s functionality, including the ability to make purchases.
Registered users (who are using cookie-enabled web browsers) will be automatically signed in when they visit our website. Please note that users will be prompted to sign in again after 14 days, when the cookie expires.
By browsing our website, you agree to abide by all our policies, which may be subject to change any time.

 

SHAHERBANO ALAM will not be held responsible or accountable for any taxes, duties, tariffs assessed by the customs office. These charges are separate from your shipping charge, and you will be billed directly from them.

SHAHERBANO ALAM has the authority to cancel orders for any reason. Common reasons may include: the item is out of stock; pricing errors or credit card payment is declined by the issuing financial institution.

By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency.